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Solutions
Enterprise Content Management (ECM)
ECM is the management of content throughout an organization which involves the automation and streamlining of the business processes related to the content, resulting in better and faster decision making.
The three Pillars of ECM are:
• Content
• Process
• Connectivity
Content is the useful digital information which may be in a structured or unstructured format. It contains information that helps in accurate decision making. After the business is concluded it is often used for records.
Enterprise ECM is an extensible framework for building ECM solutions.
Business Process Management (BPM) refers to functions that are put in place in order to make a business operate to its full potential. These functions may be quick and direct or long and complex. It may involve many different stakeholders and may have an indefinite duration.
BPM Capabilities
• Seamless integration of content and process
• Event driven process
• Extension of back office process through the internet
• Extension of processes to business partners
Connectivity
ECM provides connectivity to put the content and process in contact with the people and applications that need them.
ECM Usage Scenarios
• Automotive
• Retail
• Utilities
• Loans
• Healthcare
• Insurance
• Employees and Human Resources
• Education
• Engineering and Manufacturing
• Construction and Government
• General Business Collaborations
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